Returns & Exchanges

At DR.SMOKE, we want you to be fully satisfied with your purchase; if you are not completely happy, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

  • 3.
    Affix Shipping Label

    Download and print the prepaid shipping label provided through our portal and attach it firmly to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.