Returns & Exchanges
At DR.SMOKE, we want you to be fully satisfied with your purchase; if you are not completely happy, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided through our portal and attach it firmly to the outside of your return package.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.